PMP's Rental Division manages over 400 single family homes, townhomes, condominiums and apartments. Rose Thomas started PMP 37 years ago, with a handful of clients, determined to be the best property management company in Frederick. And though we've grown a lot, PMP is still dedicated to giving every client the same excellent service.
Our knowledgeable staff can help you find qualified tenants, collect rent, and work to protect the value of your rental property through proper maintenance. PMP's application process includes credit history, employment history and rental history; late fees are charged and court papers filed if rent is not paid by the fifth of the month; and we do a thorough, documented inspection of your property prior to every lease renewal and at move-in and move-out. PMP uses current technology to help you keep accurate, detailed financial records and issues monthly and year end statements.
Rose Thomas and her staff are active members of the National Association of Residential Property Managers (NARPM), a forum for professional education and exchange that gives valuable insight and helps keep PMP a step ahead. Over 36 years experience combined with continuing professional education qualifies PMP to guide you through the complex world of rental property management.
PMP’s Rental Division earned the CRMC® (Certified Residential Management Company) designation from the National Association of Residential Property Managers (NARPM®) in October 2009. This prestigious designation is held by only thirty-five property management companies nationwide and is reflective of the professional commitment made to the industry by Property Management People, Inc. NARPM®, the nation’s only professional organization for managers of single-family and small multi-family residential properties, has over 2,500 members.
“Receiving the CRMC® designation is the culmination of our staff’s tireless work in maintaining the highest professional and ethical standards while consistently providing expert service to our clients”, stated Rose Thomas upon receiving the award. The professional designation is awarded to property management companies that demonstrate a high standard in both procedures and customer service. In addition, a detailed examination of the company as well as recommendations from clients and peers are required. In order to achieve this certification, PMP was audited by an independent auditor and had to meet exacting standards in all areas of operation, from documented policies & procedures to ongoing staff training on Fair Housing and Landlord/Tenant laws.
We don’t let perfect get in the way of better. If we can improve a process, a procedure or find a more effective and efficient way to perform a task, we implement the change or improvement as soon as feasible. Our clients recognize the continuous improvement process and are appreciative that we’re trying to manage their properties in a safe, cost-effective way.
Another means by which PMP maintains its outstanding reputation in the marketplace is our affiliation with the Better Business Bureau. Since becoming a BBB Accredited business in 2010, PMP has maintained a rating of A+, reinforcing our long-standing record of customer satisfaction and our commitment to conduct business with the highest standards of integrity and trust.
PMP can help you make your rental property a real asset.